SGV Transaction Diligence Partner and Asian Institute of Management (AIM) alumnus Miguel Carlo “Mickey” S. Rancap was a speaker at the inaugural General Assembly of the AIM Management Consulting Club on 5 August 2023 at AIM. Over 130 AIM graduate school students attended the event.
Mickey talks about becoming better business advisors
In line with the General Assembly’s objective to inform and inspire, Mickey talked about client-centric behaviors that help one succeed as a business advisor. He shared that every conversation that business advisors have with their clients is an opportunity to advance the relationship, to build trust, to get to know them and their business better. Mickey emphasized the need to cultivate a client-centric mindset that embodies behaviors such as asking better questions, listening proactively, relating empathically, and contributing insightfully.
AIM Management Consulting Club Inaugural General Assembly attendees
He also mentioned that business advisors should not only provide technical expertise but should also align with the clients’ needs that are broader in focus and more strategic in nature. He added that this will provide the opportunity to enhance, augment, and improve their client relationships.
Mickey concluded that a business advisor's role is to utilize a strategic approach to better understand the clients’ issues, and help clients achieve their objectives and address their pressing problems. The business advisor does not only provide answers; he shows clients how to arrive at the most logical and conclusive solutions.
Strategy and Transactions (SaT) Associate Director William Angelo G. Lim, a fellow AIM alumnus, also attended and supported Mickey during the event.